In the wake of last week's evisceration of the cell phone industry from almost every corner of the internet, T Mobile has proven that cell phone companies are still coming up with innovation, despite protests from critics that claim innovation is being quashed.
Unfortunately for consumers, the only innovation appears to be in how we are billed. T Mobile has announced that they will now (I'm not joking) bill you for billing you. If you do not sign up for paperless billing (bills sent to your email address), then they will charge you an extra $1.50 for a paper bill, or $3.50 for a detailed bill.
Now, a righteous person would pay their bill, but not the bill for the bill, right? I mean, you can't do that to your customers! But if you don't pay the bill for your bill, they'll shut off your phone until your bill for your bill is paid. And if you don't pay the $1.50 bill for your bill, you get a late fee, which is significantly more than $1.50
I guess T Mobile's slogan should not be "Get More" but "Get Billed For More."
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Tuesday, 1 September 2009
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